Cookies Policy for Website and Platform
Sailias Technology Pty Ltd (“Sailias”)
SAILIAS TECHNOLOGY PTY LTD a company incorporated in South Australia, ACN 686 626 120, of c/Hincks Partners, Suite 1, 1-5 Wakefield Street, Kent Town, South Australia 5067 (“us”, “we” or “our” or “Sailias”) is the “data controller” in respect of your personal data.
Our website https://sales.alias.tech (our “Website”) and https://sailias.com and https://www.sailias.com (our “Platform”) and other technologies (such as the emails we send) uses cookies to distinguish you from other users of our Website/Platform. This helps us to provide you with a good experience when you browse our Website and use our Platform and also allows us to improve our business.
A cookie is a small file of letters and numbers that we store on your browser or device. A cookie contains information about your device, such as your preferences and browsing activities while using our Website/Platform.
Our cookies are either first-party (placed directly by us) or third party (placed by other companies we work with, such as analytics or advertising providers). Third party cookies are governed by those companies' own privacy policies. Some cookies are active for a single session (for example, remembering what you have clicked on), while others (persistent cookies) stay on your device between visits and allow us to remember your preferences or recognise you when you return.
The cookies we use
We use the following cookies:
- Necessary cookies. These are cookies that are required for the operation of our Website or Platform. For example, to fix errors, bugs or issues with our Website/Platform, to ensure the Website and Platform functions correctly.
- Functional or Analytics Cookies. These are used to recognise you when you return to our Website or Platform. For example, to track page views, time spent, and user paths (e.g., Google Analytics) to help us understand behaviour on our Website or Platform. This enables us to improve performance and personalise our content for you, such as greeting you by name and remembering your preferences (for example, your choice of language or region).
- Advertising Cookies. Used to track user interaction with ads and display personalised advertisements across the web. Data collected through advertising cookies may be shared with our advertising partners and may be transferred outside Australia and the UK or the EEA. Please see our Section 9 of our Privacy Policy for more information.
- Third party provider cookies. In certain circumstances, the following third-party service providers may set cookies and the duration and classification of such cookies are governed by the relevant provider's own policies:
| Third party | When | Policy treatment |
|---|---|---|
| Stripe | User pays or subscribes via Stripe Checkout | Cookies may be set on stripe.com under Stripe's policies. Link to Stripe privacy/cookies policy. |
| OAuth / data-source providers | Customer connects a licensed provider inside their workspace | Customer-initiated. Provider login page may set its own cookies. Cross-reference Privacy Policy sub-processors. |
Consent
For non-essential cookies (e.g. advertisement or analytics), we rely on your consent to deploy such cookies where required.
For strictly necessary cookies (e.g. related to core functionality, or to protect our Website and Platform from fraudulent activity) we do not need consent.
United Kingdom
In the UK only, there are other types of cookies which do not need consent such as:
- cookies that are strictly necessary to provide a function required or requested during use of the website. This includes:
- protecting user-related service information (e.g. security tools used to protect personal contact details inputted at order stage);
- ensuring security (e.g. multi-factor authentication);
- preventing or detecting fraud or technical faults with the website; and
- enabling automatic user identity authentication (e.g. saving a recent search) or maintaining records of user choices on the website (e.g. location settings).
- cookies used to collect statistical data to improve our Website or Platform; and
- cookies used to adapt website display or functionality to user preferences or enhance Website or Platform performance (e.g. language preferences or accessibility preferences).
Australia
In Australia only, the data we collect through cookies may be “personal information” under the Privacy Act 1988 (Cth) (“Act”) and Australian Privacy Principles as set out in the Act. Where your identity is known and linked to information we hold about you, we will handle your data in line with our Privacy Policy.
Where we use cookies or similar technologies for advertising or marketing purposes, we will also ensure that any related commercial messages we send comply with Australian rules on direct marketing. You can inform us if you do not wish to receive direct marketing at any time.
Entity and product details
You can find more information about the individual cookies we use and the purposes for which we use them in the tables below:
| Item | Detail |
|---|---|
| Legal entity | Sailias Technology Pty Ltd (ACN 686 626 120) of Suite 1, 1-5 Wakefield Street, Kent Town, South Australia 5067 Australia (PO Box 596 Fullarton, South Australia 5067) |
| Product name | Sailias; Sailias Technology |
| Platform URL | https://sailias.com and https://www.sailias.com |
| Marketing / legal website | Public sales site (e.g. https://sales.alias.tech) |
| Suggested Cookies Policy URL | /cookies on the marketing / legal website |
| Privacy contact | privacy@sailias.com |
| General contact | info@sailias.com |
| Hosting | Microsoft Azure — Australia Southeast (primary app, database, storage) |
Individual cookies and similar technologies
| # | Name | Technology | Provider | Category | Purpose | Duration | Notes |
|---|---|---|---|---|---|---|---|
| 1 | auth_token | HTTP cookie (first party) | Sailias | Strictly necessary | Keeps the user signed in to the Platform | ~1 hour | HttpOnly; Secure in production; SameSite=Lax. Set by /api/auth/login and /api/auth/refresh. Cleared on logout. |
| 2 | refresh_token | HTTP cookie (first party) | Sailias | Strictly necessary | Refreshes the signed-in session without re-entering credentials | Up to 30 days | HttpOnly; Secure; SameSite=Lax. Set by /api/auth/login. Cleared on logout via /api/auth/clear. |
| 3 | sailias_delegated | HTTP cookie (first party) | Sailias | Strictly necessary | Short-lived delegated account context when authorised delegation is used | Up to 8 hours | Only set when delegation is used. HttpOnly; Secure; SameSite=Lax. |
| 4 | lock_verified | HTTP cookie (first party) | Sailias | Strictly necessary | Records successful platform or marketing-site lock verification | Up to 1 year | Set by /api/lock/verify, sales-site lock, and some invite-accept flows. Only when lock is active. HttpOnly; Secure; SameSite=Lax. |
| 5 | _bp | HTTP cookie (first party) | Sailias | Strictly necessary | Restricted emergency maintenance bypass | ~100 hours | Administrative use only. HttpOnly; Secure; SameSite=Lax. |
| 6 | alias_deck_access | HTTP cookie (first party) | Sailias | Strictly necessary | Access to password-protected sales decks | Up to 12 hours | HttpOnly; Secure; SameSite=Lax. Set after valid deck access. |
| 7 | sailias_dl_access | HTTP cookie (first party) | Sailias | Strictly necessary | Optional protected download gate | Session / while enabled | Only when download gate is configured. |
| 8 | sales_admin_session | HTTP cookie (first party) | Sailias | Strictly necessary | Internal marketing-site CMS admin session | Up to 12 hours | Staff only. HttpOnly. Not used for public marketing tracking. |
| 9 | sailias_cookie_consent_v1 | localStorage (first party) | Sailias | Strictly necessary | Records that the user acknowledged the Platform cookie notice | Until browser storage cleared | JSON record: version, essential flag, updatedAt timestamp. |
| 10 | Signup draft keys (brandSignupData, agencySignupData, playerSignupData, creativeSignupData, rightsHolderSignupData) | localStorage | Sailias | Functional | Preserve in-progress signup form answers if the user navigates away | Until cleared or signup completes | Used across all five signup flows (Brand, Player/Talent, Rights Holder, Agency, Creative). |
| 11 | Track & Measure draft keys (incl. trackMeasureLastStep) | localStorage | Sailias | Functional | Preserve in-progress Track & Measure workflow state | Until cleared or workflow completes | Not used for advertising or cross-site tracking. |
| 12 | e2e_device_id_{userId} | localStorage | Sailias | Functional / security | Connect messaging device identity for end-to-end setup | Until cleared or device reset | Required for secure Connect messaging device registration. |
| 13 | Intelligence provider preference keys | localStorage | Sailias | Preference | Remember user-selected intelligence provider in settings | Until cleared | First-party UI preference only. |
What we do NOT use
- Hardcoded Google Analytics (gtag.js) or other analytics SDKs on the marketing site — analytics tags are managed through Google Tag Manager (GTM-MKRBCNWZ) instead
- GoDaddy analytics cookies (tccl_visitor, tccl_visit, scc_session)
- Cross-site tracking or sale of cookie data
Analytics data retention
Sailias’ Website analytics data retention period for website-related operational data in the Privacy Policy is 6 months.
Managing your cookie preferences
Although you make your cookie preferences when you first access our Website or Platform, you can change your preferences at any time through our cookies settings (as updated from time to time).. You can manage cookies through your browser settings. On the Platform, you can reset the cookie notice by clearing site data for sailias.com. Please note that strictly necessary cookies are required for core functionality and may not be able to be switched off through our cookies settings while using the signed-in Platform. However you may opt out of cookies which are not strictly necessary at any time without affecting the lawfulness of any processing undertaken prior to you withdrawing such consent.
You can also change the settings in some browsers via your browser privacy settings on your device to enable you to control the cookies placed on your device, including blocking the use of cookies. If you choose to delete or block cookies, your experience on the Website and Platform may be limited.
Please note that if you choose to decline cookies you may not be able to access some parts of our Website or Platform or such parts of the Website or Platform may not work the way you would expect it to.
Our Privacy Policy contains further information on our data processing practices, as well as details of your data protection rights.
Questions
If you have any other questions about the way we use cookies, you can contact us at: privacy@sailias.com for privacy/cookies requests; info@sailias.com for general enquiries.